Privacy policy

Who we are

Full Options International, headquartered in Jeddah, Saudi Arabia, is responsible for information received through fulloptions.sa. This policy applies to this website only.

What we collect

What you send through the contact form:

• Your name, and organisation if provided.
• Your mobile number, and email address if provided.
• Event details and the text of your request.

With each request, limited technical data is recorded automatically to protect the form from abuse: time of submission, page language, country, and a hashed fingerprint of the IP address. The address itself is not stored with it.

Why we use it

To respond to your request, assess the event and prepare a suitable proposal. We use it for nothing else, do not sell it and do not share it for marketing.

Cookies and measurement

We count visits on the server: no cookies and nothing stored on your device, with Cloudflare's aggregate measurement alongside it. Google receives the page address, the source of the visit, the device category and the approximate city, without your IP address and without an identifier that recognises you on a later visit.

We also use Microsoft Clarity to understand how pages are used: heatmaps and in-site navigation paths. Clarity stores an identifier in your browser to distinguish a session. It does not collect your name, your email, or what you type into form fields. You can block it by disabling cookies in your browser settings.

The site stores one preference on your device: pausing motion. It stays in your browser, is not sent to us, and can be cleared from your browser settings.

Service providers

The site is hosted and protected through Cloudflare, where requests are stored in the site database. A notification of each request reaches the company mailbox at Zoho. Google processes the aggregate visit statistics and Microsoft processes Clarity data. These providers may process data on servers outside the Kingdom.

Within the company, your request is seen only by those who need it to respond.

Retention

We keep a request for as long as needed to answer and follow it up, or as required by applicable regulations. It is then deleted.

Your rights

Under the Saudi Personal Data Protection Law, you may:

• Access the data we hold about you.
• Ask for it to be corrected.
• Ask for it to be deleted.

Simply write to us from the email address you used in your request.

Changes to this policy

We update this policy when the way we handle data changes. The date of the last update is shown at the top of the page.